Refund policy

Amira's Blend Policies

Refund Policy

At Amira's Blend, we believe every cup is a step on a meaningful journey-and we're honored to walk that path with you. If something doesn't feel right, we're here to make it better.

1. One-Time Satisfaction Guarantee
We're all on a journey to discover that perfect cup-and sometimes, the first step isn't the right one. If your first order didn't meet your expectations, we offer a 100% refund, no hassle.
- Contact us within 7 days of delivery
- Return shipping is on you
- Refund is issued once the product is returned

We may ask a few thoughtful questions-not to challenge your experience, but because even feedback that stings is a chance to improve. Like you, we're constantly refining what we do-striving to grow with every interaction.

While a full refund is always available, there may be other ways we can make things right. We're open to exploring the best path forward, together.

2. Damaged or Incorrect Orders
If your coffee arrives damaged or there was an error on our end, let us know within 7 days and we'll fix it-quickly and completely.

Because we offer options like grind types, origins, and bag sizes, please double-check your order details at checkout. These selections matter, and we want to get it just right for you. If you're unsure about anything, don't hesitate to reach out before placing your order.

3. We're Here to Make It Right
The path to the perfect cup isn't always direct, and we're committed to walking it with care. If something didn't feel right-even beyond the one-time refund-we want to know.

We can't accept general returns due to the perishable nature of coffee, but that doesn't mean we stop listening. Every message helps us improve, and we're always striving to leave you satisfied and respected.

4. Cancellations
Because your order is custom-prepared, we're unable to cancel it once roasting or packing has begun. Please take a moment to confirm all your selections before completing checkout.

If you notice a mistake right away, contact us as soon as possible-we'll do our best to catch it before it ships.